These rules apply unless otherwise stated in the fine print pertaining to the Offer:
Voucher will expire on the date specified on the voucher.
Cannot be combined with other offers.
Providing voucher code is mandatory to avail offer.
Booking, reservations and amendments are subject to availability.
Must be redeemed in a single visit (unless specified otherwise).
Vouchers can be redeemed only after due verification of the customer (as required).
All local/national laws and rules, consumption of intoxicants etc - that apply to regular customers, apply to Yorapp.in voucher holders too.
The merchant is solely responsible for the taxes levied/to be levied on the services/products for providing the Sales Invoice to the Customer against the services rendered or product sold.
In case of cancellation or transactional failure, Promo Codes shall not be valid for cash back.
F&B Offers with Drinks:
Drinks will be served on all valid offer days, except dry days. Please check local dry day listings before availing the offer.
Drinks brands are subject to availability. If a particular brand is unavailable at a given point in time another brand of equal or better grade will be served as per the Restaurant policy.
Drinks can only be redeemed only after due verification of the customer (including age proof, photo ID proof etc., if required)
Hotels (Offers & Rates):
Yorapp.in makes every effort to ensure that any materials or rates displayed on its Platform are accurate as at the date of issue. Changes in market conditions or circumstances may occur after the issue date, which may make information displayed on the Platform no longer accurate, or no longer reflect the current position.
Yorapp.in hereby expressly disclaims any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents of its Platform.
While Yorapp.in makes every effort to work with hotels, which provide an acceptable standard of service and accommodation for the price paid, we hereby expressly disclaim any representation, warranty or undertaking in relation to the quality or adequacy of any hotel listed on our Platform.
All images used are for illustrative purposes only and are only indicative in nature. The actual room may vary from the displayed image. Individual features such as windows, colours may vary, as may the inclusions, accessories and layouts. The specifications of rooms/hotels are subject to change as necessary and without notice. Specification is not intended to form a part of any purchase unless specifically incorporated on the Offer page.
The rates provided on our platform are as follows:
Room rates shown on Yorapp.in Platform are charged on a per room per night basis. This is the rate at which the hotel room is offered to a customer or the best available price, which a Yorapp.in customer actually pays to avail the hotel room for the specified duration at a given point in time (excluding the sitewide discounts, cashbacks, offers). As a result, instead of paying the same price for each room-night, the guest could pay different prices each night.
MAXIMUM RATE/RACK RATE
In the hotel industry, the maximum rate (popularly known as rack rate) is the maximum amount the hotel usually charges for a room, when demand for rooms in the area is highest. This is generally the maximum price that one may pay for a hotel room when the demand for that room is highest.
The difference between the 'maximum rate' or a 'room rate' is not the effective discount that a customer may avail while opting for a property. These two rates are different and are the standard terms as used across hotel industry and published on Yorapp.in Platform.
Health/Medical/Surgical Services Offers:
Given the nature of these Offers, Yorapp.in does not take responsibility for any medical complications that arise during or post the treatment. We strongly advise our users to take all necessary precautions / consultations before availing this Offer.
Purchase and Redemption of Yorapp.in Vouchers
Descriptions of the Merchant Offerings and Products advertised on the Site are provided by the Merchant or other referenced third parties. Yorapp.in is not responsible for any claims associated with the description of the Merchant Offerings or Products. Pricing relating to certain Merchant Offerings, Products, and other available programs on the Site may change at any time in Yorapp.in's sole discretion without notice. So, it is advisable to go through the policies before making any purchase on our Site.
A Merchant may advertise goods, services or experiences on the Site, or with respect to Products, supply products to Yorapp.in, that require Merchant to have an up-to-date regulatory authorization, license, or certification. Yorapp.in does not verify, validate, or collect evidence of any regulatory authorization, license or certification from any Merchant (including, without limitation, but not limited to, Health & Fitness and Beauty & Spa Merchants).
Yorapp.in is not a health or wellness provider and does not, will not and cannot refer, recommend or endorse any specific professional, services, products or procedures that are advertised on the Site. The Site is not a substitute for professional advice, including, without limitation, medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a health condition. Never neglect to seek out or delay or disregard professional advice relating to your health because of something you have read on the Site.
Yorapp.in may, in its sole discretion, verify a user's identity prior to processing a purchase. Yorapp.in may also refuse to process a purchase, may cancel a purchase, or may limit quantities, as reasonably deemed necessary, to comply with applicable law or to respond to a case of misrepresentation, fraud or known or potential violations of the law or these Terms of Sale. Refunds for cancelled orders may be issued where appropriate.
If an offer becomes unavailable between ordering and processing, Yorapp.in will either cancel or not process the order and will notify you by email or SMS or both. Refund will be processed by the same mode of payment as was used while ordering by the Customer.
Yorapp.in does not guarantee that it offers best available rates or prices and does not guarantee against pricing errors. Yorapp.in reserves the right, in its sole discretion, to not process or to cancel any orders placed, including, without limitation, if the price was incorrectly posted on the Site. If this occurs, Yorapp.in will attempt to notify you by email. In addition, Yorapp.in reserves the right, in its sole discretion, to correct any error in the stated retail price of the Merchant Offering or Product.
Some services for which Yorapp.in Voucher(s) can be redeemed are activities that involve potential bodily harm (such as different forms of adventure sports and activities.), and for those activities Yorapp.in takes no responsibility for the service or activity being offered, and the User takes responsibility for his or her own actions in utilizing the services for which the Yorapp.in Voucher can be redeemed.
The Yorapp.in website is a platform which facilitates promotion of various Offers offered by merchants, on their respective services and products by way of offering vouchers and other deals or discounts.
'If an offer becomes unavailable between your booking and before redemption, Yorapp.in will cancel your order and will notify you by email.
'Refund for cancellation or otherwise will be processed by the same mode of payment as was used while ordering by the Customer or in the form of Yorapp credits, as per the discretion of Yorapp.
'Any voucher bought using Referral / promotional Credits shall not be eligible for re-validation or refund or cancellation.
'Where an Offer is specified to be non-cancellable or non-refundable on the Offer Page, this Refund & Cancellation Policy shall not apply to such Offers.
What are the Restaurant policies?
Anti-Wastage Policy: Applicable to unlimited Food & Beverage Services
Customers will be served 1 portion at a time; replacements will be served after completion of previous serving.
Customer may be charged at MRP for any dish of which 50% is left over as per the terms specific to Offers.
In accordance with Information Technology Act 2000 and rules made thereunder, if you have any questions regarding our Terms of Sale, you may contact our Grievance Officer at the details mentioned below: